Our “Frequent Flyer Program” is officially broken. We are aware that for many of our customers the program has worked perfectly, but many others report that it is not working properly, if at all. We don’t know why this is. This is a known bug but the French developer of our shopping cart software can not be persuaded to address the bug any time soon, so we will temporarily remove the FF program at the end of June. If you have collected any FF points, we recommend you redeem them before the end of June. We will reinstate the FF program just as soon as we have a bug fix from the developer. We apologize for the inconvenience.
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30 May 2009
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30 May 2009
We have updated our Terms & Conditions. We will no longer allow customers to make purchases on behalf of others. Any purchase you make must be received by you at your address, not by someone else. In the near future we will begin to contact customers who have been abusing these terms and possibly close their accounts if they continue.
Our bank has required us to make this modification for compliance purposes, but unfortunately there is another reason. Some people have been advertising (spamming) online, some even passing themselves off as us, collecting payment from their customer and then placing an order with us and telling us to send it on their customer. This will no longer be tolerated as it can give the impression to some people that we are the spammers, or at the very least, that we support these spammers.
We would like to ask our customers to please contact us if they spot anyone doing this.
We will never spam nor publicly advertise our website online. Ever.
Tags: shop
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07 May 2009
During the past couple weeks we’ve had tremendous response from new customers and old customers alike. Unfortunately we are understaffed at the moment and we are not able to handle the load.
It is very important to us that we are able to ship all orders in a timely manner, and to be able to reply to all our customer’s queries. Further, we have a lot of new products under development and we need time to attend to that too. So after a lot of consideration we have decided to close our shop to new customers. However, this is only a temporary measure.
This closure does not affect existing customers. If you are an existing customer, just log into our site as usual and complete your order.
If you are a new customer and you want to complete your order with us, we don’t want to turn you away. So we plan to open our site for new customers every few days, for several hours at a time, maybe even as long as a day or two, then we will close registrations again. You will need to be a little persistent and remember to check every once in a while. The items in your shopping cart will remain there until you are able to register.
We apologize for the inconvenience.
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02 May 2009
Just want to let everyone know that we will be stocking 4-AcO-DMT in the near future. So please, everyone, you can stop sending in requests now
It’s still a few weeks away, so be patient.
We’ll also be introducing some extremely rare new compounds over the coming weeks too. We can’t announce what they are yet, but stay tuned to our blog and you’ll find out first.
