Sorry about the downtime, our data center had a major hardware failure and it took them about 36 hours to repair and bring the site back up. No data or orders were lost fortunately. Meanwhile we’ve been keeping ourselves busy shipping outstanding orders, and preparing a surprise new product ready for launch in a few more days. Sorry for the inconvenience and worry this might have caused, but we’re happy to report everything is back to normal now.

BTW, as many of you noticed, during any unplanned downtime you can follow our Twitter account where you’ll get frequent updates.

Now that we have this shop up open to all customers and running quite smoothly, we will be closing our sister website, www.jwh-018.com, at the end of November. This will allow us to streamline our customer service and fulfillment service through a single shopfront.

We recommend you check it out while you can as prices are slightly cheaper there, and you can even pay using Paypal. And before anyone asks — no, Paypal is not a payment option here, and it will never be in the future.

One other thing we’d like to mention. Over the last few months we’ve noticed a lot of look-alike websites, and even several websites which have blatantly stolen our images and text. Recently we even found some websites are using country suffix domain names like “buythemg.xx“.

We want to make it clear to everyone that there is only ONE website and one domain name under which we do business:

http://buythemg.com/

Anyone else claiming or pretending to be us, or even just trying to look like us, is probably going to rip you off.

We re-opened for new customers last week and all has gone well so it’s time we made an official announcement: At least for near term, anyone can order from us, even without an account.