• 21 May 2009

    We’d like to ask all our customers to bear with us – we’re still running 2 to 4 days late on shipping orders out, so you may wait an extra day before we can collect your payment, and another day or two before we ship. Plans are afoot to massively scale our sales capacity, but it’s going to take us several more weeks to implement.

    One thing which is not helping at the moment is our webhost, who has taken it upon themselves to “protect” us from spammers. They are blocking all system messages to and from known spammer hangouts, ie, all domains ending with @aol.com, @live.com, @hotmail.com, @yahoo.com, @msn.com and several others. If you have been getting “Administratively denied” error messages on our site, that’s why. We have several plans to work around this, including moving hosting altogether as a last resort. We’ll roll out these updates over the coming week or two. In the mean time, if you get one of these errors, please just contact us via replying to one of our system emails, or via our contact form, as our email is on a totally different system than the website and has no such issues with “spammer domains”.

    Lastly, our public key has been changed, if you use PGP, please update your key now.

    UPDATE 27 May: Still massively backed up, but all outstanding orders will ship on or before this weekend. Sorry again for the delays. We’re still working on the webhosting issues and we may be forced to take the site offline intermittently for maintenance over the coming days.

    UPDATE 28 May: Our website will go offline for a few hours today while we move to a new server and new IP address. No need to panic, we’re working hard so that we can serve you all better.

    UPDATE 29 May: All outstanding orders have been shipped as of today.

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  • 11 May 2009

    Here’s our latest product, DOI. This one is a very limited supply, so only small quantities are available. Once it’s sold out, we will not be restocking it.

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  • 08 May 2009

    2C-C is back in stock again. Supplies are limited, so it get it while you can.

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  • 07 May 2009

    During the past couple weeks we’ve had tremendous response from new customers and old customers alike. Unfortunately we are understaffed at the moment and we are not able to handle the load.

    It is very important to us that we are able to ship all orders in a timely manner, and to be able to reply to all our customer’s queries. Further, we have a lot of new products under development and we need time to attend to that too. So after a lot of consideration we have decided to close our shop to new customers. However, this is only a temporary measure.

    This closure does not affect existing customers. If you are an existing customer, just log into our site as usual and complete your order.

    If you are a new customer and you want to complete your order with us, we don’t want to turn you away. So we plan to open our site for new customers every few days, for several hours at a time, maybe even as long as a day or two, then we will close registrations again. You will need to be a little persistent and remember to check every once in a while. The items in your shopping cart will remain there until you are able to register.

    We apologize for the inconvenience.

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